Frequently Asked Questions
What happens to the alarm if the power goes out?
- There is an automatically rechargeable backup battery that keeps the system operational for up to 24 hours or more.
I have pets. Will they trip the alarm?
- We have “pet immune” motion detectors that will allow pets to roam without tripping the alarm. However, multiple large pets may trip the alarm.
I’m constantly bombarded by telemarketers trying to sell their systems. They say they can install it today or the next day and it takes less than an hour. What is the story about those companies and their systems?
- Most of those companies are from out of state and hire subcontractors to install their “all in one” style systems. The systems they install can be defeated in a matter of seconds. Yes, they do make fabulous claims and push for a hard sell. The fact still remains that their “all in one” systems, as well as ADT’s “all in one” systems are extremely easy to defeat. They offer a false sense of security. Today’s burglars are very savvy and know that this type of system can be defeated very quickly. If you call us we can explain why this type of system is not secure.
I have a large dog. Do I really need an alarm?
- Unfortunately some burglars have been known to incapacitate pets in order to accomplish their crime.
My existing system was installed by another company. Can FEDERAL ALARM repair my alarm?
I already own a system but would like FEDERAL ALARM to monitor it with its central station. Is this possible?
- Yes, and our central stations are U.L. listed and approved.
It seems that every alarm company requires either a 3 or 5 year central station monitoring contract or they will not install an alarm system. What about FEDERAL ALARM?
- We DO NOT require central station monitoring. It is recommended because it makes the system much more effective, but we do not require it. Should you decide to use our central station monitoring, our contract is for just one year at a time.
Can you install “wireless” systems?
- Yes. The term “wireless” only refers to the connection between the door & window contacts and the motion detectors and the metal control panel. The connection can be wired or “wireless”. Wireless just means that it uses a transmitter with a battery at the door, window or motion detector instead of a wire connected to the control panel. Wireless is no better or worse than wired.
What about complaints?
- Google “the name of the alarm company" followed by the word "complaints”.